At PointsBet you can take a break from betting. Self-Exclusion allows participants to voluntarily exclude from usage of our app for a pre-determined length of time. If you feel that you need time away, you may self-exclude through our Responsible Gambling page accessible via the “My Account” tab. Please note that during your exclusion period, you will be unable to login to your PointsBet account. You can request permanent exclusion or information about withdrawals by contacting customer service. You may also participate in your state’s self-exclusion program which will apply to your PointsBet account and, depending on specific program terms, other online operators:
New Jersey Self-Exclusion: https://www.njportal.com/dge/selfexclusion
Indiana Self-Exclusion Program: https://www.in.gov/igc/2331.htm
Iowa Gambling Self-Exclusion Program: https://irgc.iowa.gov/self-exclusion-program
Illinois Self-Exclusion: https://www.igb.illinois.gov/pgr/
Colorado Self-Exclusion: http://coloradogaming.com/responsible-gaming/
Michigan Self-Exclusion https://www.michigan.gov/mgcb/0,4620,7-351-79256-231582--,00.html
West Virginia Self-Exclusion
Please contact customer service for any questions and be sure to check out problem gambling support resources including the National Problem Gambling Helpline at 1-800-522-4700. This service is available 24/7 and is free and confidential.
Self-exclusion options range from 1 year to permanent. If you would like to self-exclude, you will need to complete and return our Self-Exclusion Form. If you require assistance, please contact our Customer Support Staff by emailing email@example.com.
You may not, at any time, be listed as a prohibited Member or a self-excluded Member and attempt to access PointsBet.
Please note: PointsBet cannot exclude on your behalf. You must visit the Responsible Gambling page or contact one of the state agencies above to Self-Exclude. If you do not wish to do so PointsBet will permanently close your account but you will still be able to access other sportsbooks.