Pre commitment limits are a great way to customize play and are available to all customers who wish to better control their gambling. Limits can be set by visiting ‘My Account>Responsible Gambling’. Please reach out to customer service via chat or email for questions about limit setting or self-exclusion.
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Manage how much you deposit on a daily, weekly, or monthly basis. Limits will take immediate effect and can be made more restrictive at any time. Once a deposit limit has been set, players must wait until the selected period is over before the limit can be decreased or removed.
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Limit the maximum amount that may be wagered during a daily, weekly or monthly basis. Players will be unable to participate in gambling for the remainder of the time selected upon reaching their limit. Limits will take immediate effect and can be made more restrictive at any time. Once a spend limit has been set, the player must wait until the selected period is over before they can decrease the restrictiveness or remove their limit.
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Set the maximum amount which can be wagered per bet. Limits will take immediate effect and can be made more restrictive at any time. Once a wager limit has been set, players must wait until the selected period is over before they can decrease the restrictiveness or remove their limit.
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Control the amount of time spent with PointsBet measured hourly from log on to log off (i.e., a 1-hour daily limit set at 9am will be in effect until 9am the following day). If a time-based limit is reached during play, the player will be permitted to complete any round of play, or active or prepaid tournament. Limits will take immediate effect and can be made more restrictive at any time. Once a time-based limit has been set, the player must wait until the selected period is over before they can decrease the restrictiveness or remove their limit.
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Allow the ability to cancel pending withdrawals. Setting a withdrawal cancellation takes immediate effect and has no impact on pending withdrawals.
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Take a break from PointsBet for -3, -7, -30, or -90 days. Some jurisdictions also offer the ability to cool off for -90 days. Cool Off periods take immediate effect and block player access to PointsBet for the duration of their selected period. Funds can be withdrawn by contacting customer service. Accounts are automatically reopened at the conclusion of the selected cool off period.
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Take a break from PointsBet for 1 or 5 years. Self-exclusion takes immediate effect and blocks players from accessing PointsBet for the duration of their selected period. Funds can be withdrawn by contacting customer service. Accounts are automatically reopened at the conclusion of the selected self-exclusion period. PointsBet self-exclusion applies to both sports betting and casino products (where offered). PointsBet strongly encourages individuals who request self-exclusion to seek professional support to aid in recovery. Click HERE for support resources.
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PointsBet also support state-specific self-exclusion programs which typically apply to all licensed operators (including PointsBet) within your state. These programs are listed below, and can be accessed along with additional state specific support resources via the Support Resource page. PointsBet strongly encourages individuals who request self-exclusion to seek professional support to aid in recovery.
Colorado Self-Exclusion: http://coloradogaming.com/responsible-gaming/
Illinois Self-Exclusion: https://www.igb.illinois.gov/pgr/
Indiana Self-Exclusion Program: https://www.in.gov/igc/2331.htm
Iowa Gambling Self-Exclusion Program: https://irgc.iowa.gov/self-exclusion-program
Michigan Self-Exclusion https://www.michigan.gov/mgcb/0,4620,7-351-79256-231582--,00.html
New Jersey Self-Exclusion: https://www.njportal.com/dge/selfexclusion
New York Self-Exclusion: https://www.gaming.ny.gov/gaming/index.php?ID=5
Pennsylvania Self-Exclusion: https://responsibleplay.pa.gov/self-exclusion/
Virginia Self-Exclusion https://www.valottery.com/playingmatters/voluntaryexclusionprogram
West Virginia Self-Exclusion https://www.playwv.com/responsible-gambling
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Customers may select any number of limits they choose. The first limit to be reached will go into effect according to the rules of the limits set.
[Ex. A customer with a 1-hour time limit, $50 deposit/day limit and $3/wager limit will be blocked from accessing PointsBet upon reaching 1-hour of play despite only depositing $30 for the day.