PointsBet offers a number of different deposit options. Click below for assistance using any of our deposit options.
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Use your Visa or Mastercard to instantly fund your PointsBet Account
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Yes, generally gift cards and prepaid cards are accepted through this method. However, some banks who issue these gift cards or prepaid cards do not allow online gambling transactions. If there is sufficient balance on the card and your attempted deposit fails, it is likely being declined for that reason.
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When using a Credit Card, depending on your card holder agreement with your issuing card's bank, you may be subject to being charged a cash advance fee. This is a fee issued by your issuing card's bank, not by PointsBet For more details on cash advance fees, you should contact your bank.
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When you receive this error, it means that the address you have on file with your PointsBet account does not match the billing address that you have on file associated with your card.
To rectify, you will can send an email to id@pointsbet.com with a a proof of address (phone bill, bank statement or utility bill) dated within the last 90 days. Once received and processed, you can then attempt to deposit with your card again and should not receive that error again.
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Online Banking By Trustly allows you to deposit by utilizing your online banking details to authorize an ACH transaction to PointsBet. It's simple and afe - no card or bank account numbers needed. Your online banking information can not be seen by PointsBet.
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It can take up to 3 business days for your deposit to be debited from your bank account. Please ensure that you maintain enough funds available in your bank account to cover the deposit until the funds are debited in order to avoid retry payments, retry payment fees, and potentially, collections.
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If you search the Online Banking By Trustly option for your bank and cannot find it, you will not be able to use this method. Please utilize a different deposit method.
If you'd like to see your bank listed in the Online Banking By Trustly option in the future, please contact PointsBet Customer Support, and let us know the name of your bank. We'll work with Trustly on making your bank available to you in the future.
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The below suggestions are different ways to potentially resolve a deposit error: There are various reasons why the deposit may not go through using Online Banking.
1. Remove your saved bank account and re-add it. Attempt to deposit again.
2. Try depositing a smaller amount. Things such as pending debits from your bank account can affect how much you can deposit through Online Banking By Trustly.
3. Connect to Wifi and enable location services and Bluetooth for the PointsBet app on your device.
If you are still encountering deposit errors, please utilize a different deposit method.
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This charge is called a retry payment fee. This type of charge occurs when Trustly attempts to debit your deposited funds from your bank account previously, you did not have enough funds available in your bank account at the time. Trustly will atempt to retrieve these funds a few times after initially doing so, and each try comes with said fee.
Depending on which state you reside in, the amount charged will be different. Please see this link for state-specific fee amounts: https://www.trustly.net/us/states-return-fees
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It can take up to 3 business days for your deposit to be debited from your bank account. Please ensure that you maintain enough funds available in your bank account to cover the deposit until the funds are debited in order to avoid retry payments, retry payment fees, and potentially, collections.
This does not affect the availability of the funds in your PointsBet account. Once your deposit is successful, your funds are immediately available to wager with.
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Our ACH/eCheck provider, Global Payments, sets a revolving individual limit on how much you can deposit within a 7 day period.
If you'd like to have this limit increased, you can reach out to Global Payments at 800-500-1973 and inquire about raising your individual limit.
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This charge is called a retry payment fee. This type of charge occurs when Global Payments attempts to debit your deposited funds from your bank account previously, you did not have enough funds available in your bank account at the time. Global Payments will atempt to retrieve these funds a few times after initially doing so, and each try comes with said fee.
For more information on this charge, you may call Global Payments directly at 800-500-1973.
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No, you must use cash to deposit at the PayNearMe authorized location.
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Yes, it will affect your limit. You can only deposit up to $500 per day through PayNearMe on any app. As an example, if you deposit $300 on another app, within the same day, you will only be able to deposit up to $200 successfully.
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Please check the receipt issued to you from the authorized PayNearMe location for your deposit. If it says there was an error, please return to the authorized PayNearMe location for assistance. If it says successful, please contact PointsBet Customer Service.
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