If you are wanting to close your account for any reason, this can be done by Contacting our Customer Service Team.
The Customer Service Team can be reached via email and live chat on the PointsBet app.
1. Login to your account.
2. Hit the Menu button in the lower left corner.
3. A drop-down menu will appear, scroll down until you see the Help section.
4. If you click live chat or email, you will be routed directly to contact our Customer Service team who will assist with closing your account.
5. If you have funds remaining, the Customer Service team will assist you with withdrawing your remaining balance from the account.
For Responsible Gambling Resources, we recommend you check our Responsible Gambling Page.
Account Closed With Funds in Your Account
1. Email our Customer Service Team at email@example.com
2. The Customer Service Team will help facilitate the final withdrawal from your PointsBet account.